all general enquiries and tech support,
please visit our
The most common
problems customers experience is:
(1) Being unable
to submit an order (the order form won't submit) or being
unable to add Trax to your shopping cart (the "add to cart"
function doesn't work or your shopping cart is "empty"
at the checkout.
links have not been received
are not being replied to
samples/audio clips won't play
Please take a look at the following
help pages before contacting Technical Support. If the answer
to your query is already contained in any of these pages, there
may be a delay in responding to your help request.
links email not received - Troubleshooter
Purchased Trax - Troubleshooter
Samples - Troubleshooter
Shopping Cart problems
Help for AOL users